Customer Case Studies

At Total Refund, we want to continually improve the standard of our service. We therefore love hearing what our customers think - what are we doing well and where there is there room for improvement. Below is some recent feedback from our customers

Mr & Mrs Park, Walsall
‘Without the help & support that we received from Total Refund we could have never thought to claim back our bank charges. It was made very clear and easy to complete with very little paperwork for you as the client to fill in. We received a full refund and would advise other people in the same situation to use Total Refund as a good company to deal with. ’

Mr Rahman, London
‘Thank you Total Refund for helping me claim back my credit card charges, and I definitely will be telling my friends about your service.’

Mrs Michelle Richards, Coventry
‘I was mis-old PPI 5 years ago, Total refund fought my case for me and they offered me a total refund of £2334.50. I am very pleased with this offer and satisfied with the service I have been provided’

Ms Catherine Gallagher, Sheffield
‘ I used Total Refund to reclaim my credit card charges and got a refund of £789.30 in 7 weeks. That money will go towards the Gallagher family holiday fund. Thank you very much Total Refund’

Mr Michael Leary, Belfast
‘Total Refund was very helpful when I was enquiring about my claim and managed to claim back £3451. So I would like to say a big thank to you‘